Although we understand why places that fix pcs need to charge a diagnostic fee, DML Comp Repair does not.  As a matter of fact, we have committed to keep this policy in effect for as many decades as we can.  As a result, computer troubleshooting becomes affordable for everyone in Albuquerque.  We perform this service with pride for residents.

DML Comp Repair has been in business since 2003, we have only increased our prices once by $20.  In 2015, we moved from a smaller office to a larger, more convenient location.  As a result, we increased all our prices and vowed to never do it again.   Although taxes or shipping fees increasing can cause a price increase, we do our best to avoid price increases.

In most cases no, but it does depend on the nature of the problem.  We don’t need the monitor if you have a software problem, hard disk issues, virus/malware challenges, or need a software tune-up.  If you have monitor related problems or issues with video then yes we prefer you bring in everything.

The computer technicians at DML Computer Repair Colorado Springs perform a variety of desktop computer repair.  Some of the easier repairs such as computer tune up can be done the same day.  Other harder repairs such as computer upgrade services can take a few days, depending on the availability of parts.  Our most popular PC repairs include broken hard drive data recovery, clicking hard drive repair, and corrupt hard drive recovery.   Some of our less common pc repairs include data recovery hp, mac data recovery, and broken usb data recovery.  Although we don’t perform these desktop computer repair jobs frequently, we perform these repairs just as perfectly as all our other comp repairs.  Not sure if you need your computer fixed?  Our computer specialists are happy to give you a free pc diagnostic.  We diagnose all store-bought computers for free including Windows, Apple Computers, and Linux operating systems.  We also diagnose potential computer software repairs (upon request) as well as computer hardware repairs.  In other words, we are the best PC repair near me!

Yes, our technicians use a proprietary method of removing all mold and spores from your computer.  We start the method in a “clean room”, where the spores and mold are contained.  We use a special solution for mold removal and spore removal from your laptop or desktop.  The total cost is $120 for both desktops and lapotps.

Desktop refers to a computer that sits on the top of a desk, while a pc stands for personal computer.  Basically, a desktop is a personal computer and vice versa.  I have heard some Apple computer users refer to “Windows” computers as pcs.  Apple computers can also be “personal computers” and “desktops”.  Furthermore, many computer fixing shops have tried to adopt this Apple vs PC terminology without success.  For this reason, DML refers to all Windows and Apple computers that are not laptops as desktops.  All computers that are for “personal use” are referred to as pcs and those for business use are referred to by their brand.   For example, a small company with an HP desktop would be referred to as an HP desktop, not a pc.  Similarly, an iMac, which is also a desktop computer repair, is referred to as an “iMac Desktop”.  All of these examples can fall under computer desktop repair near me.

Many places that perform pc diagnosis and repair do not actually fix gaming pcs.  The reason for this is the complicated nature of most gaming computers.  A pc that is used solely for gaming often has components and problems that aren’t seen in average computers.  DML Computer Repair Colorado Springs techs are certified to build gaming computers and fix them, it just makes sense to do both.  Comparatively, many of our competitors can build PCs but are not great at repairing them and their pcs don’t last as long.  Some of the largest differences between a pc and a gaming pc include elaborate cooling systems, custom upgrades, and more expensive hardware.  We are not only the best at building computers but also the best PC repair near me.

At DML Comp Repair, we currently only have one gaming pc technician.  Since gaming computers require some computer engineering knowledge, these techs are in limited supply.  As a matter of fact, he is the best computer technician in Albuquerque and surrounding areas.  Our Master Computer Technician, David, has decades of experience building pcs and comp repair.  When you read our reviews, you’ll notice that many of them mention him by name and his excellent service.

All pc computers require maintenance of some sort from pc technicians.  It would be easy to say that all computers require the same pc maintenance unfortunately this isn’t always the case.  For example, certain gaming pc computers require a cooling system cleaning every 2 years.  Some more complicated PCs can also require yearly replacement of specific parts that easily wear and tear.  It’s always best to ask a Master Computer Tech, which computer maintenance your pc might need.  DML Comp Repair is one of a few shops that have a Master pc tech on staff most days.  If you require advanced assistance, I always recommend that you call ahead of time to ensure the proper computer tech is available. 

“Regular” laptops and desktops do not require elaborate maintenance, as mentioned previously.  However, most computers do require a yearly “cleaning”, especially those used heavily.  If your computer sees heavy use, then you may want to consider yearly thermal paste changes and interior cleanings.  Although anyone can take a vacuum to a pc removing dust, most people don’t have the expertise to replace the paste.  To explain further, this task requires the CPU to be removed from your computer and a special paste applied.  Removal can be tricky, and I have seen many people break their desktop attempting the process.  It should go without saying that this service is best performed by a certified computer tech.

Unfortunately, we are one of the smaller computer repair businesses and perform limited pc shop repair outside of our store.  The cost to send a computer tech to your home would be more expensive than we would be able to charge.  Our goal is to keep our comp repair costs low and adding a $200 service call fee seems outrageous.  For this reason, we do not perform service calls in your area.  We realize that it is inconvenient to ask you to bring your pc to us, but this policy is designed to keep it affordable for everyone

Yes, we accept drop-offs during our regular office hours, which includes weekends and evenings (until 7pm on weekdays). You don’t need an appointment to drop-off your equipment, we welcome walk-ins anytime we are open.