There are 3 main reasons to do business with DML.  First and foremost, our work has a warranty.  Most laptop fixing shops will tell you “Just bring it back” and the issue is never resolved.  At our store we have a 30-day warranty for all parts, except for items sold “as is”.  Second, DML techs work very hard to earn a 5-star rating.  As a small business, we understand the importance of our reputation and therefore maintain it.  We do this by addressing issues immediately and working tirelessly to resolve them.  The third, but not least important reason, is the quality of our work.  It should go without saying that we use superior parts and never ever go with the cheap alternative.  Brands like Alienware, MSI and ASUS can seriously malfunction when cheap parts are used.  Although many people prefer the cheap alternative, ask yourself one question.  Would you prefer a laptop that lasts 1 year or one that lasts another 5 years? Would you like to fix the computer 1 time for $120 or 5 times for $100?  We prefer that you live happily with a problem-free laptop, rather than returning every year to perform the same $100 repair.  This is one of the many ways that our business model is designed to make your life easier.

There is a variety of laptop services that we provide, from small to large.  Some of our smaller repairs include power cable replacements and basic computer upgrade service.  These repairs can cost as little as $10 as well as take very little time to complete.   In most cases you can simply come into our shop and these repairs could be completed in minutes.  At the present time, our store accepts walk-ins during our day summer hours (7am-7pm).

 We also offer more complicated repairs, such as complete computer replacements and building pcs.  Furthermore, our gaming pc technicians specialize in these harder repairs and gaming computer builds.  At the present time we don’t just repair computers, we also build them from scratch.  Previously, you had to search aimlessly for the best buy on a computer directly off the assembly line.  These days, you can come in, talk to a tech about your tech needs and walk out with a computer made just for you.  We are not just one of the best places to build a pc, but THE BEST place to build a computer.  While many so-called “custom build pc stores” build all their computers the same, ours are perfectly unique.  In other words, no two machines are exactly the same. 

We guarantee our work 100%.  Each type of repair will have a different warranty behind the work.  For example, a hard drive repair typically has a 3-year warranty, with the option to purchase an extended warranty.  Many of our custom computers have a 6-month warranty minimum with some parts carrying up to 5-year warranties.   Our refurbished computers for sale have a 30-day warranty, sometimes longer.  Occasionally our used computers will not have warranty, but this is a rare occurrence.

 All-in-all our store offers the best of many services, starting with the best store to build a pc.  We are also the best usb data recovery locally owned and operated.  It’s no surprise that we have the best computer technicians in the New Mexico who perform the best data recovery.  We may not be the best laptop builders but that’s only because we don’t build laptops.  That was a joke, smile.

Absolutely, yes!  At DML we realize that most people have been to other computer guys.  Furthermore, our pc technicians will refer you to other local computer repairs nearby when appropriate.  For example, if you need a tablet repaired, we will often refer you to a shop that performs these repairs.  Unfortunately, there is not one computer repair business that can meet all your needs.  With this is mind, our computer fixers are trained to refer you to the best possible place for services you need.  We don’t see it as giving away business, we see it as helping you, there is plenty of business.  If a different computer fixing store near me can help you, then we will refer you to them.  It does not make any sense to withhold the name of another shop when it could make your life better.  This is what DML is all about, making sure that you are happy with your computer.